Shipping policy

Shipping Policy

Last updated: 01/01/2026

Thank you for shopping with us! Below you’ll find important information about how we process and ship orders.

Processing Time

All in-stock orders are processed within 1–3 business days (excluding weekends and UK bank holidays) after receiving your order confirmation email.

You will receive a notification once your order has been dispatched.

During busy periods (such as sales or holidays), processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

We ship all orders using Royal Mail and all parcels are sent with tracking.

UK Delivery Estimates (after dispatch):

Royal Mail Tracked 24: 1–2 business days
Royal Mail Tracked 48: 2–3 business days

Delivery times are estimates and may vary due to factors outside our control.

Pre-Orders

If you have ordered an item marked as pre-order, please note:

Pre-order items are not held in stock at the time of purchase.
Dispatch of pre-order items is dependent on the anticipated delivery date provided by our supplier.
Estimated dispatch dates for pre-order items will be clearly displayed on the product page at the time of purchase.
These dates are estimates and may be subject to change due to supplier delays.

If your order contains both in-stock and pre-order items, your order may be shipped together once all items are available, unless otherwise stated.

Order Tracking

All orders are shipped with tracking.

Once your order has been dispatched, you will receive a shipping confirmation email containing your Royal Mail tracking number.

Please allow up to 24 hours for tracking information to update.

Delays, Lost, or Missing Orders

Once an order has been dispatched, delivery times are the responsibility of Royal Mail.

If your order has not arrived within 7 business days of the expected delivery timeframe, please contact us at little11collective@hotmail.com so we can assist you.

We are not responsible for delays caused by Royal Mail, weather conditions, or other unforeseen circumstances.

Incorrect Address Information

Please ensure that your shipping address is entered correctly at checkout.

We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.